Home Complaint / service notification

Complaint / service notification

The product installed or manufactured by us has a 24-month warranty. If offer you chose was related to our assembly, we will arrive as soon as possible and inspect the customer’s premises. In the case of required repair, then we’ll do it as soon as possible, of course free of charge under the warranty. When the complaint concerns a product purchased without assembly come to us with the damaged cover, we will try to carry out an inspection and repair on place. If the product breaks down after 2 years, take advantage of our paid post-warranty services.

We would like to kindly inform you, that only form of a complaint – service report is via e-mail. Please use the form below, it will make it easier for us to enter your application into the system.

After receiving the notification, our employees will contact you to arrange the details of the fault or damage, and arranging a convenient time.

    Customer data

    First name and last name*
    Phone number*
    E-mail adress*

    Product data

    Product type
    Purchase date
    Invoice number
    Mounting Address *
    Description of damage - defects

    I hereby give consent for my personal data for the purpose of submitting a complaint and service on the website www.sigma.sanok.pl in order to handle complaints and service requests. Data administrator is Sigma Systemy Osłonowe with a seat in Sanok, ul. Akacjowa 9 Detailed information on the processing of personal data can be found at http://sigma.sanok.pl/polityka-prywatnosci.